Privacy Policy

1. Information We Collect

When you create an account on the Yalla Digital platform ("Platform"), operated by Order of Malta Jordan, we collect the following information:

• Account information: name, email address, phone number, and password
• Profile information: skills, bio, city, governorate, date of birth, gender, nationality, and uploaded CV
• Company information: company name, industry, and contact details
• Usage data: pages visited, features used, and interaction patterns
• Device data: browser type, operating system, and IP address

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Platform
• Match freelancers with relevant job opportunities
• Send notifications about applications, job updates, and account activity
• Generate anonymised impact reports for donors and stakeholders
• Improve our services and user experience
• Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share your information with:

• Companies on the Platform: when you apply for a job, the hiring company will see your profile and application details
• Service providers: trusted third parties who help us operate the Platform (e.g. email delivery, hosting)
• Donors and stakeholders: only anonymised, aggregated data for impact reporting purposes
• Legal requirements: when required by law or to protect the rights and safety of our users

4. Data Security

We implement industry-standard security measures to protect your data. Your information is stored securely using Supabase, our data processor, which provides encrypted storage, secure authentication, and role-based access controls.

While we strive to protect your personal information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

5. Your Rights

In accordance with applicable data protection regulations, you have the right to:

• Access: request a copy of the personal data we hold about you
• Rectification: request correction of inaccurate data
• Erasure: request deletion of your personal data, subject to legal retention requirements
• Portability: request your data in a structured, machine-readable format
• Objection: object to the processing of your data for certain purposes
• Withdrawal of consent: withdraw consent for data processing at any time

To exercise any of these rights, please contact us at the email address below.

6. Cookies

The Platform uses essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how the Platform is used and improve our services.

You can control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Platform.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as impact reporting.

8. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@orderofmaltajordan.org.